We deliver our cookie gift boxes Wednesdays through Fridays. Please keep in mind, we do not generally ship orders if they will be in transit over a weekend.

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When do you deliver?

You can specify your preferred delivery date at checkout, and we’ll schedule shipment to ensure your cookies arrive as fresh as possible.

During busy holidays like Christmas, Thanksgiving, Valentine’s Day, Mother’s Day and Father’s Day, We recommend choosing a delivery date 1-2 days in advance to ensure your treats arrive on time for the celebration.

**While we do our best to deliver on your selected date, unexpected delays from the shipping carrier may be beyond our control.

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What’s the best way to ensure my order arrives on a specific date?

You’ll get an email confirmation immediately after you've placed your order and receive another email with the tracking number once your order is being processed for shipment.

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Where is my order?

Given the perishable nature of our cookies, we aren’t able to accept returns. Please visit our policy page for more information or  email us at jasmine@cookiescoopcompany.com

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Do you accept returns?

If you have questions about an order please call or email us at jasmine@cookiescoopcompany.com. Please have your order information ready.

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Have questions or need help?